Registration & Recovery

GUA ’s registration & recovery service is designed to provide quick action and key information — to support customers and safeguard their investments, in the unfortunate event of gem loss or theft. Inscribed, GUA -graded loose diamonds or colored diamonds, as well as engraved jewelry pieces, are eligible for this unique protective service.

To enroll in the service, customers must confirm that a stone or jewelry item has an GUA report on file and an GUA laser-inscribed identification number. Upon registration, this information will be permanently stored in GUA ’s secure database.

In the future, should the original registered customer report a loss or theft to GUA , the support service will be initiated. The lab will serve as a trusted third party, forwarding all available identifying information, including data from the original diamond or jewelry report, to the relevant insurance company and/or local law enforcement agencies. The lab will also notify industry contacts such as gemological laboratories, auction houses, and resellers to assist recovery efforts.

For pricing or additional information on registration & recovery services, contact GUA customer service at 888  GUA 4 (888 345 6789) or INFO@GUA-USA.COM.